Privacy Policy

Sora Ascent LLC (“we,” “us,” or “our”) operates soraascent.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

Information We Collect

When you submit a form on this site, we collect your name and email address, plus your phone number, business name, and message if you choose to provide them. Your IP address is used briefly to limit spam submissions and is not stored with your message. We also collect usage data about visits to the site, described under Cookies and Analytics below.

How We Use Your Information

We use your form submissions solely to respond to your inquiry and discuss potential services. We use usage data to understand how the site is used and to keep it fast and working. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Analytics

We measure site usage in two ways. Vercel Web Analytics and Vercel Speed Insights record page visits and page speed in aggregate; according to Vercel, they do not use cookies. Our own counter, run from our client portal, keeps monthly totals of visitors, page views, taps on phone links, and form submissions. To count each visitor once a day, it turns your network address and browser type into a scrambled code, keeps that code for about a day, and then deletes it. The address itself is not saved. The counter does not use cookies and stores nothing on your device.

Data Retention

We keep form submissions for as long as needed to respond to your inquiry and maintain our business records. You may request deletion of your information at any time by emailing soraascent@gmail.com.

Third-Party Services

Our website is hosted on Vercel, which also provides the analytics described above. Form submissions are sent through Resend and delivered to our email inbox, which is hosted by Google. These services have their own privacy policies governing data they process.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. Contact us at soraascent@gmail.com.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

Sora Ascent LLC: soraascent@gmail.com